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8925 So Pecos Road |
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Greystone Financial Group |
FULL POLICY
To fund and service your loan, comply with government regulations, and better understand your financial needs, we collect and maintain customer and former customer data. We collect information such as your name, address, phone, Social Security and account numbers, assets, income and employment history), credit report from a credit reporting agency; and information about you or your property from business partners and service providers (such as a property appraisal, purchase contract or membership number).
We disclose some of this data to third parties (such as credit reporting agencies, regulators and loan investors), only as necessary. Any service providers we work with have agreed to keep the information confidential and not use it for any other purpose without your consent.
CONFIRMING YOU INFORMATION
We commit to maintain accurate and up-to-date information on all of our customers. We provide access to account information in many ways - over the phone, in online and paper statements, and other communications. If you believe any of your information is incorrect, please notify us immediately using the customer service number provided on your account statement. We will respond timely to your request to correct inaccurate account or transaction information. However, in order to protect your information, we may ask to verify your identity and for other details to respond to your request.
HOW WE PROTECT YOU
When you access your account and perform transactions with Greystone online, we use 128-bit Secure Sockets Layer (SSL) encryption technology — the most widely used method of securing internet transactions available today
Our rigorous efforts to preserve your privacy extend to:
- Establishing rigorous policies and procedures for handling sensitive information
- Thorough oversight of employees with access to personal data including conducting background checks
- Utilization of the most advanced methods of encryption and systems security to ensure secure transportation of information
- Monitoring our websites through recognized online privacy and security organizations
- Complete vetting of Greystone’s third party vendors to ensure complicity with privacy laws and standards
PROTECT YOURSELF
While nothing can guarantee that you won't become a victim of identity theft, you can minimize your risk, and minimize the damage if a problem develops, by making it more difficult for identity thieves to access your personal information.
Protect your Social Security number
Don't carry your Social Security card in your wallet or write your Social Security number on a check. Give your Social Security number only when absolutely necessary, and ask to use other types of identifiers.
Treat your trash and mail carefully
To thwart an identity thief who may pick through your trash or recycling bins to capture your personal information, always tear or shred your charge receipts, copies of credit applications, insurance forms, physician statements, checks and bank statements, expired charge cards that you're discarding, and credit offers you get in the mail.
Be on guard when using the Internet
The Internet can give you access to information, entertainment, financial offers, and countless other services but at the same time, it can leave you vulnerable to online scammers, identity thieves and more. For practical tips to help you be on guard against Internet fraud, secure your computer, and protect your personal information, visit www.OnGuardOnline.gov.
Select intricate passwords
Place passwords on your credit card, bank, and phone accounts. Avoid using easily available information like your mother's maiden name, your birth date, the last four digits of your Social Security number or your phone number, or a series of consecutive numbers. When opening new accounts, you may find that many businesses still have a line on their applications for your mother's maiden name. Ask if you can use a password instead.
Verify a source before sharing information
Don't give out personal information on the phone, through the mail, or on the Internet unless you've initiated the contact or are sure you know who you're dealing with. Identity thieves are clever, and have posed as representatives of banks, Internet service providers (ISPs), and even government agencies to get people to reveal their Social Security number, mother's maiden name, account numbers, and other identifying information.
Safeguard your purse and wallet
Protect your purse and wallet at all times. Don't carry your Social Security number card; leave it in a secure place. Carry only the identification information and the credit and debit cards that you'll actually need when you go out.
Store information in secure locations
Keep you personal information in a secure place at home, especially if you have roommates, employ outside help, or are having work done in your house. Keep your purse or wallet in a safe place at work; do the same with copies of administrative forms that have your sensitive personal information.
IDENTITY FRAUD
To victims of identity theft and fraud, the task of correcting incorrect information about their financial or personal status, and trying to restore their good names and reputations, may seem as daunting as trying to solve a puzzle in which some of the pieces are missing and other pieces no longer fit as they once did.
Unfortunately, the damage that criminals do in stealing another person's identity and using it to commit fraud often takes far longer to undo than it took the criminal to commit the crimes.
Greystone Financial understands how serious this problem of identity fraud has become has is doing everything within our power to ensure that does not happen to our clients. With that, we protect your information with numerous layers of security, from secure document transmission to document destruction.
Privacy & Security | Greystone Financial Group. Equal Housing Lender
© 2008 Greystone Financial Group Corporation. All rights reserved.